Virtual Number

Never miss a potential lead by routing
your calls to your personal phone number
with a Virtual Number.

Start Today

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Expand Your Business Presence with Virtual Phone Numbers

Buy a local phone number for your business and get connected to the customers residing in different corners. A virtual phone number allows you to keep your personal and professional identity different. Pick the number of your choice which best represents your brand and forwards all your calls to your personal number.

Virtual numbers have no physical phone line connected. Make virtual number the single point of contact for your business and save the cost of employing additional agents and infrastructure to handle a large volume of calls.

Integrate your virtual phone number with IVR and provide a professional experience. Use smart call routing strategies to redirect your callers to expert agents of different departments. Delivering such quality customer experience builds your brand image without a hefty investment.

Expand your business presence across different geographies without buying or renting office spaces. Buying virtual numbers with different state codes helps you establish your business presence in different geographical locations.

Enjoy the convenience of handling calls remotely. Virtual number forwards all your business calls to your personal number without letting the customer know.

Additional features along with cloud-hosted virtual numbers make call management process smooth. Call recording, call analysis, push reports and more, helps you earn a high return on investment. ‘Pay-as-you-use’ model maximizes your cost-efficiency, and you only pay for what you utilize.

FEATURES

Handle All Your Business Calls Remotely

Call Management Solution

Handle all call centre operations including call transfer, recording and analysis with our all-in-one call management suite.

Use Your Own Number

Use your personal phone number and forward incoming calls to multiple extensions at the same time.

IVR Integration

Integrate your telephony system with IVR and personalise your caller’s experience with self-help and virtual receptionist features.

Premium Numbers

Choose the best-suited phone number for your business from our premium collection of virtual numbers.

Push Reports

Remain updated of the call center’s quality by extracting push reports with up-to-date agents and call information.

Free SMS Notification

Send SMS alerts and notifications to your agents in case of any missed or unanswered customer calls.

FEATURES

Spend Less and Deliver More

Manage Business from Personal Number

Use your existing phone number for all business communication. Simply forward all customer calls to your mobile number.

Eliminate Setup Cost

Don’t pay for expensive on-premise hardware setup. Virtual number lets you eliminate the setup hassle and cost by forwarding calls to different numbers.

More than Just a Number

Enjoy call recording, forwarding and other call management features by integrating your cloud-based virtual number with IVR.

Call Tracking Dashboard

Supervise your everyday customer interactions and process quality with call recording and call analysis dashboards.

Geographic Flexibility

Widen your local/national presence by using virtual numbers of different state codes. Get your brand recognised in every remote corner.

One Device, Two Numbers

Keep professional and personal identity separate. Route all your calls to your personal number without letting callers know.

Why Choose Innoplix

Best-in-Market Pricing

Get high-quality cloud telephony suite with minimal effort and cost investment

99.99% Uptime Guarantee

Innoplix offers 99.99% SLA-backed uptime with N+1 redundant infrastructure

End-to-End Customer Service

From research to post-purchase assistance, we ensure hassle-free customer service at every step.

Enhanced Customer Support

Get enhanced live assistance from our product experts over email, chat and call.

API Integrations

Innovate your business solutions with CRM and other third-party application integration.

Cloud Telephony Suite

Get access to fully functional cloud telephony suite along with free SMS & call credits.

START CONVERTING LEADS INTO CUSTOMERS TODAY

FREQUENTLY ASKED QUESTIONS

you'd never ask.

How many of my clients can simultaneously call on the same virtual number?

We start with 10, but if you need more, we’ll make it happen. Let nothing limit your operations.

Virtual number and toll free number—what’s the difference?

It’s all about the economics here. Virtual numbers are the cheaper of the two, and the cost is shared between the caller and the receiver. With toll-free numbers, the number owner alone bears the cost.

I like my existing phone number. Can I use it as a virtual phone number?

There’s a neat hack for that: Forward all the calls from your existing phone number to the virtual phone number purchased from Innoplix. This can be done on multiple pre-set extensions for the agents to answer.

What documents should I keep handy for the service?

The list of mandatory documents includes:

ID proof of authorized signatory.
Address proof of authorized signatory.
ID proof of business
Address proof of business
Passport size photo

I have purchased the number. How long do I have to wait for services to be activated?

It can take you anything between 1 to 4 hours. In other words, it’ll be swift.

Any unlimited plan for virtual phone numbers?

Yes, we provide unlimited plans too. Get in touch with our sales team @9284354642 to learn more.